Data Deletion Policy
At Sikka, we respect your privacy and recognize your right to request the deletion of your personal data. This Data Deletion Policy outlines how you can request deletion, the process we follow, and the limitations.
1. Scope of Data Deletion
Data deletion requests apply to personal information we have collected directly from you. This includes:
- Account registration information (name, email, phone number, etc.)
- Payment or transaction details stored on our systems
- Any content you submitted to the platform, such as messages, photos, or reviews
2. How to Request Deletion
To request deletion of your data, you can contact us through the following channels:
- Email: hello@turfhub.com
- Phone: +123445566789
- Contact form on our website under Support
3. Verification of Requests
For security purposes, we may require verification before processing a deletion request. This may include confirming your identity or account ownership.
4. Timeline for Deletion
We strive to process deletion requests promptly. Generally, requests are completed within 30 days of receipt, but certain conditions may extend this period.
5. Data Retention Exceptions
While we delete personal data upon request, some information may need to be retained for legal, tax, or operational purposes. Examples include:
- Transaction records for financial auditing
- Legal obligations to maintain records for a specified period
- Information necessary to resolve disputes or enforce agreements
6. Deletion from Backups
Deleted data may remain in backup storage for a limited period due to standard backup procedures. These backups are secured and used only for recovery purposes.
7. Third-Party Data
If your personal data has been shared with third-party service providers, Sikka will notify them to delete the data when feasible. However, we cannot guarantee deletion from external systems beyond our control.
8. Data You Cannot Delete
Certain data may not be eligible for deletion, including:
- Data required by law to be retained
- Aggregated or anonymized data that cannot be linked to you personally
- Data needed for ongoing business operations or contractual obligations
9. Effect of Deletion
Once your data is deleted, you may lose access to certain features or content associated with your account. Please consider exporting any information you wish to keep before submitting a deletion request.
10. Contact for Assistance
For any questions or assistance regarding data deletion, contact us:
Email: hello@turfhub.com
Phone: +123445566789
Address: 123 Sikka Street, City, Country
We are committed to respecting your rights and ensuring your personal data is handled responsibly. Thank you for trusting Sikka.
11. Changes to this Policy
We may update this Data Deletion Policy periodically. The latest version will always be available on this page. Continued use of our services constitutes acceptance of any changes.